Delete your Michika account

The Michika app, for Android and iPhone · developer: Jen Hao Yeh

本頁以英文版本為準，中文版本日後提供。 · 本ページは英語版を正文とします。日本語版は今後提供します。

Delete your account in the app, or email us to do it for you. Deleting your account removes your personal data from our systems immediately, and it cannot be undone. Deleting your account does not cancel a subscription — cancel it first (see below).

In the app

Android

Open Michika and tap Account.
Choose the Legal tab.
Under Account actions, tap Delete account and confirm.

iPhone

Open Michika and tap Account.
Choose the Legal tab.
Under Account actions, tap Delete account and confirm.

The same button is on the Michika screen in CarPlay.

Without the app

Ask us to delete it

Email support@michika.app from the email address on your account, with the subject Delete my account. We will respond within 30 days.

What is deleted, and what is kept

Deleted

Your account and its data — settings, saved places, feedback you sent, and your plan entitlement — together with the rest of your personal data, are removed from our systems immediately. Residual backup copies expire within 30 days.

Kept

So that a free trial cannot be repeated, we keep, after deletion, only the opaque sign-in identifier we were given when you signed in, and your trial usage — when your trial started and how many trial trips you used. Nothing else about you remains.
Aggregate, non-identifying statistics may be retained.

The privacy policy is the full account of what we collect and how long each record is kept.

Before you delete

Cancel your subscription first

Subscriptions are billed by Google Play or by Apple, not by us. Deleting the app, or deleting your Michika account, does not cancel a subscription.

Google Play: open Google Play subscriptions and cancel Michika there.
Apple: on your iPhone open Settings, tap your name, then Subscriptions.

Signing out is not deleting

Signing out, or revoking Michika's sign-in access in your Apple or Google account settings, does not delete your account or your data. To delete, sign in again and use Delete account, or email us. If Apple tells us your Apple Account has been deleted, we delete your Michika data too.